WineDirect's fulfillment services are seamlessly integrated with our wine club, point of sale and ecommerce tools. Your team will love our real-time inventory and product syncing as well as easy order re-directs that reduce unnecessary returns. Your customers will appreciate speedy order processing and unparalleled tracking capabilities, including SMS delivery updates.
As soon as you sign up, you'll be assigned a personal fulfillment client success specialist who will help you transition seamlessly to our systems—and make sure you are set up for long term success. Your account manager also becomes intimately familiar with your business, becoming a seamless extension of your in-house team.
Our winery fulfillment portal provides 24/7 visibility into order status and inventory by SKU and by warehouse. Detailed inventory data allows you to drill down into day-by-day changes, making reporting and reconciliation for your Oregon winery a breeze. Additionally, our advanced weather management tools allow you to place an individual order or even an entire state on hold, if necessary.
We ship our clients’ wine perfectly 99.98% of the time. Plus, our bi-coastal warehouse network enables our clients to reach 90% of US wine drinkers within 2-days via ground shipping - a major plus for the modern consumer. Thanks to our ongoing investment in superior technology and a top-notch team of people, we aim to make that even better and faster next year.