Knowing exactly where to start when it comes to creating an ecommerce strategy for your winery that’s as robust as your wine can be a challenge — so we took the guesswork out.
At WineDirect, our mission is to enable you to consistently exceed your customers' expectations, and your DTC sales goals. With that in mind, we designed a flexible platform to support the unique needs of every winery, no matter your size or business model.
Technology is important, but to truly succeed you need a DTC partner who provides education and support. Our team is available 7 days a week to help make sure everything runs smoothly. Plus, we offer extensive onboarding along with customized, in-depth training. No other winery ecommerce platform offers this strong, long-term commitment to their clients’ success.
We're constantly improving our tools, incorporating new technology and building new features based on your feedback. From an active Beta testing group to the WineDirect Ideas forum where users can submit and vote on future developments, we foster a collaborative community where your voice is always heard. The result? Well-designed and battle-tested tools that keep you on the cutting edge.
Your customers want a wine club that fits their lifestyle and offers fun perks. You want smooth order processing, up-to-date member data and, most importantly, happy customers. We bring it all together to deliver the kind of flexible, easy-to-use system that builds loyalty and delivers results.
Our versatile, easy-to-use mobile POS system allows you to sell wine no matter where you are - from the tasting room to the vineyard to farmers markets. Plus, our built-in customer relationship management (CRM) tools make it easy to deliver the kind of personalized service your loyal customers expect.
“WineDirect has been instrumental in helping us grow DTC sales in our tasting room and online. Their innovative use of technology across the spectrum has saved us an incredible amount of time and money. Their powerful tools help us provide better customer service and upsell. WineDirect truly listens to their clients!”
“Since working with WineDirect, our web sales have increased thanks to the user-friendly interface and seamless product integration from shop to checkout. We have been operating for over 30 years and by far one of our best business decisions was to work with WineDirect.”
“Having the power and features of WineDirect to support our ecommerce and wine club fulfillment makes us look like superstars. Excellent platform, good support, great people to work with.”