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Stay ahead of rising customer expectations.

In an era of rapidly increasing consumer expectations, it’s never been more critical to be fast, efficient and accurate with your orders. That’s why, at WineDirect, we’re committed to helping you stay ahead of the curve. From integrated commerce and fulfillment solutions, to 99.98% order accuracy and a 1pm same-day shipping cut off, we make it easy for you to make your customers happier than ever before.

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Unlock the benefits of integrated commerce and fulfillment

WineDirect offers the industry’s only fully integrated DTC solution from order to delivery, enabling your winery to dazzle new and returning customers with lightning-fast order processing, unparalleled order tracking capabilities and money-saving delivery methods. Your team will love our real-time inventory and product syncing, and your customers will be thrilled when they learn that you now offer speedy SMS order updates and easy order re-directs to reduce unnecessary returns. The entire ordering process from checkout to doorstep delivery has simply never been this seamless.

 

Gain new customers and increase brand awareness

WineDirect is dedicated to helping you grow your winery and increase your DTC sales via innovative business-building avenues and strategic partnerships. Start reaching new customers and increasing your brand’s awareness the day you begin using WineDirect by taking advantage of our unique partnerships with wine apps and 3rd party platforms such as Amazon, eBay and Vivino.

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Give your customers an incredible experience

Your customers demand an over-the-top experience - from the moment they visit your tasting room to when they place an order to when it arrives at their doorstep. We allow you to easily manage the total buying experience, from customer acquisition and relationship management right through order delivery and loyalty. With WineDirect, you have access to the data and tools necessary to improve conversion rates, increase customer loyalty, and, ultimately, make your customers happier than ever.

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99.98% Order Accuracy

In 2016, we shipped our clients’ wine perfectly 99.98% of the time. Plus, our bi-coastal warehouse network enabled them to reach 90% of US wine drinkers within 2-days via ground shipping - a major plus for the modern consumer. Thanks to our ongoing investment in superior technology and a top-notch team of people, we aim to make that even better and faster next year.

Real transparency. Real people. Real results.

Our commerce and fulfillment services are trusted by nearly 200 wineries across California to boost DTC sales, and while that number continues to grow, we pride ourselves on understanding each and every winery’s unique needs. That’s why we have a dedicated account manager for each one of our clients. Plus, our strict service standards and online client portal provide maximum transparency, so you can see how our team is performing in real-time - even during the busiest of shipping times.

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"The setup and inventory management is user friendly and always correct. I'd recommend WineDirect to all wineries looking for a shipping and fulfillment company."

     -- Nicole Kerlin, Wine Club & DTC Manager, Sequoia Grove

"WineDirect is truly our partner in getting our wines in customers' hands as quickly as possible. The customer wants shipments to be on time and easy and WineDirect allows me to deliver on that promise. If ever extra support is needed, the client services team is always available and knows exactly what to do. WineDirect sets the bar high in DTC wine fulfilment."

-- Brian Teaff, Wine Clubs Manager, Foley Family Wines

"We have been with WineDirect and Vin65 since the very beginning and witnessed and benefitted from the continuous well thought-out development of services … They do the work of two, maybe three full time employees that we do not want to afford. We can't praise them enough, or be more grateful."

-- Mike Lamborn, Owner, Lamborn Family Vineyards

 

Upgrading to our best-in-class DTC fulfillment services has never been easier

Get your winery up and running with WineDirect fulfillment in less than a week with no interruptions to your order flow. Moving inventory? Check. Fast and efficient training? You bet. Not a single missed sale? Indeed! We’ve got the process down pat, so you can start selling more wine in no time. After hundreds of successful onboards and counting, it’s safe to say we’ve got your back when it comes to making the switch.

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End-to-end DTC solutions for tomorrow’s winery

Manage the total buying experience, from customer acquisition and relationship management right through to order delivery and loyalty. Employ best practices at every point in the direct sales process, from site usability, merchandising, and technical infrastructure, to operations and customer service, all in compliance with the most stringent data-security standards. We take the stress out of selling wine, so you can focus on what’s important: taking your winery to new heights.

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High-Quality Consumer Experience

We help you create positive and memorable customer experiences via deep visibility and unmatched speed of delivery.

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More Efficient Operations

Through streamlined processes, reduced data entry, and full visibility into each order, you’ll experience an immediate improvement in operations.

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Easy Setup

We make it easy for you to get up and running within one week, with no service interruptions and no logistical headache for your team.

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Excellent Customer Service

Every winery has a dedicated account manager. That means no phone trees and very quick response times, from a team that is dedicated to your success.

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Superior Technology

Our best-in-class technology means your wine ships quickly and accurately, making it easy for you to create great customer experiences.

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Ship More, Scale Up

As your winery grows, WineDirect makes it easy to keep up not only with your shipping needs, but, more importantly, with increasing customer expectations.